CSRA will be adding 35-40 new jobs at the company’s Integrated Technology Center (ITC) in Bossier City.
A $166.9 million contract awarded to CSRA by the Defense Intelligence Agency (DIA) will create the positions. CSRA has received the Enterprise Service Operations Center (ESOC) task order award from the DIA, which has a base of one year and four-and-a-half option years.
“As part of the program, CSRA will manage the ESOC – which consists of self-help knowledge portals, remote service desk resolution support and in-field customer engagement support – for the Department of Defense Intelligence Information Systems global customers,” a CSRA release said.
The ITC currently employs about 400 technology professionals. These new jobs will go towards fulfilling an agreement with the state of Louisiana to have a total of 800 jobs by June 2018.
“DIA’s critically important mission to produce, analyze and disseminate military intelligence information means that they require a dependable IT support system and efficient service,” said Leigh Palmer, CSRA executive vice president, Intelligence Group. “Leveraging more than 50 years of enterprise IT experience, and an outstanding team with significant know-how, we will serve as the first point of contact to resolve technical issues quickly and effectively and empower our customers to seek solutions via self-help knowledge portals.”
This news comes on the heels of the announcement that the ITC will open a new, 96,000 square-foot “state-of-the-art IT delivery center” next month.