CHRISTUS Shreveport-Bossier Health System Updates Hospital Visitor Guidelines

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The Louisiana Department of Health and Governor Bel-Edwards announced they will now require all licensed health care facilities in the state to restrict visitors to those deemed essential, vital or necessary for the care and well-being of our patients.

CHRISTUS Shreveport-Bossier Health System wants to assure the people of this community who trust in us for their health care that we are prepared and stand ready to care for our community. Because our goal is to ensure our hospital continues to be a safe place to receive care, we are following the Louisiana Department of Health and Hospitals guidelines and implementing temporary visitation restrictions. The goal of these updated visitor procedures is to limit the risk of exposure to our patients, visitors, Associates, physicians and volunteers.

Visitors will be guided to a designated entrance and restricted to one person per patient, with the following guideline:

• Isolation Patients: 1 Visitor
• Surgery Patients: 1 Visitor
• Same Day Procedure: 1 Visitor
• Critical Care: 1 Visitor
• Medical-Surgical Units: 1 Visitor
• Labor and Delivery: 1 Support + 1 Visitor
• Pediatrics: 1 Support + 1 Visitor
• NICU: Parents Only

To safely regulate access to patient care areas within our hospital as well as off-site patient care areas, visitor screening stations will be placed throughout the campuses. All visitors will be screened and receive a temperature check to make certain they do not fit a COVID-19 profile, based on CDC guideline. Depending on the screening outcome, appropriate protocols will be implemented.

CHRISTUS Highland Medical Center
All external entrances on the CHRISTUS Highland Medical Center campus will be locked weekdays, from 6 p.m. to 7 a.m. and on the weekends from 6:00 p.m. Friday until 7:00 a.m. on Monday except the West Wing entrance and ER public entrance until further notice. The West Wing and ER public entrances will be open 24/7 daily but require all visitors screen before entering.

In addition to these two external entrance visitor screening locations, the following locations at our patient care areas will also have a visitor screening station:

Main Hospital Lobby at Admitting
1st Floor at the Internal Patio Door / Inpatient Rooms
2nd Floor just past Hospital Administration / Nursing Services
Volunteer Desk across from the Chapel/Radiology
Day Surgery/Cath Entrance
CHRISTUS Cancer Treatment Center
Our CHRISTUS Cancer Treatment Centers are limiting visitors to essential caregivers. Visitor screening stations are set up at the main entrance during operational hours. The Cancer Center is not allowing visitors in chemotherapy or radiation areas at this time.

CHRISTUS Bossier Emergency Center
The CHRISTUS Bossier Emergency Hospital is following the ER guidelines and is not allowing visitors for inpatients at this time.

CHRISTUS Coushatta Health Center
CHRISTUS Coushatta Health Center has two main entrances for patients and essential visitors.
The main lobby entrance is open from 7 a.m. to 3:30 p.m. with a visitor screening station. The Emergency Room is following the ER guidelines.

CHRISTUS Coushatta outpatient locations will only have one entrance with a visitor screening station in place during operating hours. Those clinics include CHRISTUS Coushatta Dental Clinic and the CHRISTUS Coushatta Clinics in Boyce and Ringgold.

We want to be perfectly clear – CHRISTUS Shreveport-Bossier Health System remains a safe place for all to receive quality care. While COVID-19 is new, our processes and procedures in place for infection prevention and preventing the spread of illness are not. From physicians and nurses, quality and safety experts to those responsible for ordering supplies and keeping the hospital clean — all our Associates are involved in making sure we provide a safe environment for our patients and their families, our Associates and this community we serve.