Beryl caused significant damage to SWEPCO’s energy delivery system and distribution networks with homes and businesses damaged. A familiar scene across the ArkLaTex included roofs removed, trees downed, and power lines snapped as severe weather moved through the ArkLaTex on Monday, July 8.
SWEPCO deployed its storm response team, which included utility professionals as part of Mutual Assistance from outside SWEPCO’s service territory including Oklahoma, Texas, Alabama and Georgia. The crews worked together across SWEPCO’s three state service territory on Tuesday to identify and make repairs.
As of 4 p.m. Tuesday, SWEPCO successfully and safely restored power to approximately 23,000 customers.
Estimated Time of Restoration (ETRs)
As part of SWEPCO’s storm restoration assessment process, the company has shared estimated restoration times for areas impacted by the storm.
Based on the number of outages and crews available, we developed a Global Estimated Time of Restoration or ETR, which is an estimate of how long it will take to restore 95% of all customers affected.
The more damage there is to the system, the further out in time the global ETR will be. Please note these restoration times could change based on the complexity of repairs.
| LOUISIANA | TEXAS | ARKANSAS | |||||
| 10 p.m. Tuesday, July 9· Hornbeck· Logansport | 10 p.m. Tuesday, July 9· Henderson· Kilgore· Mineola | ||||||
| 12 noon Wednesday, July 10· Bossier City 10 p.m. Wednesday, July 10· Shreveport· Vivian/Plain Dealing· Haughton: TBD based on continued assessments | 10 p.m. Wednesday, July 10· Carthage· Gilmer· Gladewater· Longview· MarshallMidnight Wednesday, July 10· Mt. Pleasant· Nashville | ||||||
| 10 a.m. Thursday, July 11· Texarkana | 10 a.m. Thursday, July 11Texarkana |
Customers who signed up for email or text alerts could receive direct updates on the estimated restoration time at their home or business as crews continue working to restore power. To sign up to receive your personalized restoration update, visit swepco.com/alerts.
Peak Impacts from Beryl
At 11 p.m. Monday, July 8, a peak of 48,831 SWEPCO customers had power disrupted as a result of Beryl and the severe weather it brought. The region experienced a record-breaking 67 tornado warnings from the National Weather Service.
GET RESTORATION UPDATES
Enroll in our alerts at SWEPCO.com/Alerts
POST-STORM SAFETY TIPS
Find post-storm safety tips: https://www.swepco.com/safety/
Report outages: SWEPCO.com/outage or call (888) 216-3523
FREQUENTLY ASKED QUESTIONS
What should customers do if they see downed lines?
Don’t touch it or anything near it. Even telephone or cable lines can become energized. Keep yourself and others as far away as possible and call 911 or SWEPCO immediately at (888) 218-3919.
CAN YOU RECEIVE POWER?
Now is the time for customers to determine whether their home can receive power -SWEPCO cannot connect power to a home or business if there is damage to the service entrance, which is owned by the customer. Customers must have a licensed electrician repair damage before power can be restored. Click for a flyer in English & Spanish. Learn how to identify weatherhead damages by watching this video. ENGLISH | SPANISH
STAYING CONNECTED
- Download the SWEPCO mobile app: SWEPCO.com/app
- Follow SWEPCO on Facebook and X (formerly known as Twitter), Instagram and YouTube
- Make sure we have your most recent contact information at swepco.com/account/
NEXT UPDATE
We will continue to keep you informed as more information becomes available. Updates will be provided at SWEPCO.com as well as other communication channels.