Home News-Free SWEPCO Storm Update #4 | 18k customers out, down from peak of...

SWEPCO Storm Update #4 | 18k customers out, down from peak of 65k


As of 8:15 p.m. Wednesday, about 18,000 SWEPCO customers are without power, including 15,000 in Louisiana, 2,200 in East Texas and 800 in Arkansas. SWEPCO employees and contractors are working quickly and safely to restore service after several lines of storms hit the Ark-La-Tex late Tuesday and today.

At the peak, approximately 65,000 customers were without power.

We’ve restored service to customers in the Natchitoches and Hornbeck areas in Louisiana and the Carthage, Gilmer, Kilgore, Marshall and Mineola areas in East Texas.

We estimate power will be restored to 95% of customers by these times:


Shreveport: 5 p.m. Saturday, April 16
Bossier City: 5 p.m. Saturday, April 16
Haughton: 5 p.m. Saturday, April 16
Vivian: noon Friday, April 15
Mansfield: 10 p.m. Thursday, April 14
Logansport: 10 p.m. today
East Texas

Longview: 5 p.m. Thursday, April 14
Gladewater: 10 p.m. Thursday, April 14
Henderson: 10 p.m. today

Lockesburg: 11:59 p.m. tonight
Nashville: 11:59 p.m. tonight

When Customer Repairs Are Needed

If there is damage to the service entrance or weatherhead on your home or business, you must have a qualified electrician repair this damage before power can be restored.
The service entrance includes the metal box housing SWEPCO’s meter, the weatherhead pipe on top of the meter box, the service entrance cables running from the weatherhead through the meter box to the inside panel box, and other related facilities. Similar responsibilities apply to underground service.
After repairs are made, contact SWEPCO at 1-888-216-3523 to have power restored.

Stay Connected

SWEPCO.com/Alerts for text or email alerts
1-888-218-3919 to report hazards
For updates and photos, follow SWEPCO on Facebook, Twitter and Instagram.

About Southwestern Electric Power Co. (SWEPCO)

SWEPCO, an American Electric Power (Nasdaq: AEP) company, serves more than 543,000 customers in Northwest and Central Louisiana, Northeast Texas and the Texas Panhandle, and Western Arkansas. SWEPCO’s headquarters are in Shreveport, La. News releases and other information about SWEPCO can be found at SWEPCO.com.

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